Contact
How can we help?
Whether you are choosing between structures or waiting on a delivery, write to us. We reply within one business day, Monday to Friday, 9am to 5pm Central.
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Before you write
How long does delivery take?
Delivery is free on most orders within the continental U.S. (excludes AK and HI). Timing varies by structure and location; you will receive tracking as soon as your order ships. See our shipping policy for details.
What is your return policy?
Eligible items may be returned within 30 days of delivery, unused and in original packaging. Change-of-mind returns carry a restocking fee. Our return policy has the full details.
How do I choose the right structure?
Consider the footprint of your space, how much shade or shelter you want, and whether you prefer an open pergola or a roofed gazebo. Send us your measurements and a photo, and we will suggest options that suit it.
Do you charge sales tax?
Where applicable, sales tax is calculated and shown at checkout.